At a Glance
- Tasks: Lead a virtual team to enhance personalised healthcare delivery and optimise workforce planning.
- Company: Join an innovative healthcare organisation focused on improving community health outcomes.
- Benefits: Enjoy flexible work arrangements, extra leave days, and employee discounts.
- Other info: Embrace a supportive culture that values diversity and career growth.
- Why this job: Make a real impact in healthcare while leading a passionate team.
- Qualifications: Tertiary qualifications in allied health or nursing with AHPRA registration required.
The predicted salary is between 63000 - 77000 $ per year.
Across Home Health, we’re transforming the way we work in local communities to improve health and care outcomes. As the Health Concierge Team Leader - Clinical, you’ll play a pivotal role in shaping how we deliver personalised and integrated care. Leading a virtual team, you'll ensure efficient triaging, scheduling, and workforce planning to enhance the delivery of high-quality allied health and nursing services. This is a permanent full-time, hybrid role based in Western Australia, with flexibility to work from home while maintaining the ability to attend our Delhi Street, West Perth office as required.
Our Opportunity to You
This is a unique opportunity to drive meaningful change and deliver exceptional outcomes. As a key leader within our Health Concierge Clinical Team, you will:
- Lead a team delivering best-practice clinical referral assessments and scheduling
- Optimise workforce planning for a seamless care experience
- Drive efficiencies in service delivery while maintaining quality care
- Be part of an innovative, supportive, and forward-thinking healthcare organization
- Flexibility for Work-Life Balance
- Additional yearly paid Well-Being, Community and Deep Listening leave days
- Fitness Passport Discounts
- Buy up to 2 Extra Weeks Leave
- Employee Discounts on Banking, Health, Insurances
- Novated Leasing for a New Car
The Day to Day
In this dynamic role, you will:
- Oversee customer intake, triaging, and clinical referral assessment
- Manage workforce scheduling and operational rostering to maximize efficiency
- Ensure the right resource meets the right need at the right time
- Provide leadership in referral management, insourcing/outsourcing decisions, and team performance
- Leverage data-driven insights to optimise care delivery and workforce utilization
About You
We’re looking for a clinical and operational expert with strong business acumen and a passion for improving care outcomes. You’ll thrive in this role if you:
- Hold tertiary qualifications in allied health or nursing with current AHPRA registration
- Have significant experience in clinical operations and workforce management
- Are data-focused, process-driven, and always seeking efficiency gains
- Possess strong leadership skills to inspire and guide a high-performing team
- Understand how to balance customer needs with optimizing service delivery
Australian Unity is an Equal Opportunity employer. We encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and mature aged people.
Health Concierge Team Leader in Perth employer: Australian Unity Limited
At Australian Unity, we pride ourselves on being an exceptional employer, particularly for the Care Team Leader role in Tweed Heads. Our commitment to employee wellbeing is reflected in our flexible work options, additional leave benefits, and a culture that champions personal and professional growth. With access to comprehensive training resources and a supportive team environment, you'll have the opportunity to make a meaningful impact while enjoying a rewarding career in aged care.
