Australian Unity Limited seeks a Senior Customer Journey Marketing Manager to drive onboarding, engagement and retention across Private Health Insurance and General Insurance. You will map journeys, identify friction and design targeted communications with marketing, product, and service teams.
You will shape the first 90 days of the member experience, ensuring members understand benefits, access services and maximise value from their cover. This is a 12-month fixed-term contract.
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Senior Lifecycle Marketing Lead β Customer Journeys in Melbourne employer: Australian Unity Limited
At Australian Unity, we pride ourselves on being an exceptional employer, particularly for the Care Team Leader role in Tweed Heads. Our commitment to employee wellbeing is reflected in our flexible work options, additional leave benefits, and a culture that champions personal and professional growth. With access to comprehensive training resources and a supportive team environment, you'll have the opportunity to make a meaningful impact while enjoying a rewarding career in aged care.