At a Glance
- Tasks: Support staff and students with tech issues while gaining hands-on IT experience.
- Company: Join a supportive team at Catholic Schools Parramatta Diocese.
- Benefits: Earn while you learn with a paid traineeship and gain a Certificate III.
- Other info: Opportunities for career growth within the Diocese after completion.
- Why this job: Kickstart your IT career in a nurturing environment with real-world experience.
- Qualifications: Recent school leaver with a passion for technology and a willingness to learn.
The predicted salary is between 40500 - 49500 $ per year.
Australian Training Company is seeking a motivated recent school leaver to join the Catholic Schools Parramatta Diocese Information Technology Traineeship Program. If you're interested in technology and want to turn that interest into a career, this is a fantastic entry-level opportunity to gain practical experience while working towards a Certificate III in Information Technology.
You’ll work in a school environment across Western Sydney, helping staff and students with technology issues while learning from experienced IT professionals. You’ll receive support from a school-based supervisor and a dedicated mentor throughout your traineeship. The program has been running for over 20 years and offers a supportive, nurturing environment where you can develop your technical knowledge, communication skills and confidence.
Location: Schools across Western Sydney
Hours: Monday to Friday, 8:00am – 4:00pm
Employment: Full-time traineeship
Qualification: Certificate III in Information Technology
What You’ll Be Doing:
- Logging and recording IT issues through a ticketing system
- Helping triage technology issues and track them through to resolution
- Communicating with school staff and students about IT issues and their resolution
- Assisting with general IT maintenance and technical support
- Learning about networking and supporting a large technology network
- Logging and maintaining records of IT assets
- Developing troubleshooting and problem-solving skills
- Working alongside your school supervisor and dedicated mentor
- Completing your Certificate III in Information Technology and associated training
You’ll gain exposure to a large network and modern technology while developing practical skills that can help launch your IT career.
We’re looking for someone who is:
- A recent school leaver
- Reliable, punctual and keen to learn
- Willing to develop new technical skills and take on challenges
- Able to follow instructions and work as part of a team
- Prepared to complete the required training and qualification
The following would be advantageous but are not essential:
- A genuine interest in computers, technology or IT support
- Good verbal and written communication skills
- Experience using computers, software or different technology systems
- Enjoys problem-solving and working out how things operate
- Previous work experience, including retail, hospitality or customer service
- Own transport is an advantage but not essential
No previous IT qualifications or professional experience are required. A willingness to learn and a positive attitude are what matter most.
What We Offer:
- A paid, full-time traineeship
- A Certificate III in Information Technology
- Hands-on experience supporting technology in a school environment
- A dedicated mentor and support from an experienced school supervisor
- Exposure to networking, IT ticketing systems, troubleshooting and asset management
- A supportive and nurturing workplace
- A two-year employment program with opportunities to pursue further roles within the Diocese
- Potential career pathways into Network and Technical Support Officer (NTSO) positions or school IT management roles, subject to vacancies and selection requirements
The National Training Wage Award will apply.
Ready to Start Your IT Career?
If you're a recent school leaver with an interest in technology and want to gain real-world experience while earning a qualification, this could be the perfect opportunity. Applicants must have full working rights in Australia to be eligible for an Australian traineeship. Only suitable applicants will be contacted.
Certificate III Information Technology in Parramatta employer: Australian Training Company
Australian Training Company is an exceptional employer that prioritises the growth and development of its employees while fostering a supportive and collaborative work culture. Located in the vibrant Canberra ACT region, we offer unique opportunities to engage with local schools and industries, empowering young people through apprenticeships and career pathways. Our commitment to mentoring and professional development ensures that every team member can thrive and make a meaningful impact in the community.
Contact Details:
Australian Training Company Recruitment Team
