Knowledge Officer

Knowledge Officer

Full-Time 94500 - 115500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Support critical corporate systems and manage change and release processes.
  • Company: Join a diverse team focused on innovation and collaboration.
  • Benefits: Flexible work locations, inclusive culture, and opportunities for growth.
  • Other info: Roles available in multiple locations with a commitment to diversity.
  • Why this job: Make a real impact while working with cutting-edge systems like SAP and ServiceNow.
  • Qualifications: Strong communication skills and a passion for technology.

The predicted salary is between 94500 - 115500 $ per year.

We are seeking innovative and motivated Knowledge Officers to join our Corporate Systems and Business Optimisation team.

As a Knowledge Officer in the Change and Release Management team, you’ll play a key role in supporting critical corporate systems, including SAP and Service Now, ensuring that change and release management principles are delivered effectively.

You will work with stakeholders to progress system testing and contribute to the delivery of business and release outcomes.

Working closely with business users and IT teams, you’ll provide technical advice and support, contribute to incident and change management processes and coordinate system testing.

As a Knowledge Officer in the SAP HR Systems team, you’ll manage complex SAP HR administration activities and provide specialist support across payroll, superannuation and leave processes.

You will apply relevant policies, procedures and legislative requirements, contribute to process improvements, and work collaboratively with stakeholders to deliver accurate, compliant, and customer-focused outcomes.

Across both roles, you’ll establish and maintain positive, collaborative relationships with key business partners, supporting effective communication and collaboration across teams.

You will manage competing priorities and work closely with those stakeholders to successfully deliver outcomes.

Candidates may be placed in the Knowledge Officer roles in either the Change and Release Management team or the SAP HR systems team.

These roles may be offered on an ongoing or non-ongoing basis in Albury, Canberra, Melbourne CBD, Parramatta, Penrith or Upper Mount Gravatt.

We embrace the strength of diversity – through our people and the perspectives they bring.

We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds.

Reasonable adjustments can be provided throughout the selection process.

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Knowledge Officer employer: Australian Taxation Office

As a Senior Lawyer in our Office of General Counsel, you will thrive in a dynamic and inclusive work environment that values diversity and fosters professional growth. With opportunities for mentorship and leadership, you will play a crucial role in shaping legal strategies while enjoying the benefits of working in vibrant cities like Adelaide, Brisbane, Canberra, Melbourne, or Sydney. Our commitment to employee development and well-being makes us an exceptional employer for those seeking meaningful and rewarding careers in law.

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Contact Details:

Australian Taxation Office Recruitment Team

We think you need these skills to ace Knowledge Officer

SAP
ServiceNow
Change Management
Release Management
System Testing
Incident Management
Technical Support