At a Glance
- Tasks: Lead and innovate in frontline resource management for Australia's tax and super systems.
- Company: Join the Australian Taxation Office, a leader in public service and innovation.
- Benefits: Attractive salary package, flexible work options, and commitment to diversity and accessibility.
- Other info: Dynamic role with opportunities for professional growth and community engagement.
- Why this job: Shape the future of tax services while making a real impact on the Australian community.
- Qualifications: Proven leadership skills and strategic judgement in complex environments.
The predicted salary is between 49500 - 60500 $ per year.
We are seeking an experienced, influential senior leader to join the Frontline Operations Group Executive as Deputy Commissioner, Frontline Resource Management.
As part of the senior executive team, you will work together as one Frontline Operations to strengthen the integrity of the tax and super systems while providing efficient and effective taxpayer service.
As Deputy Commissioner, Frontline Resource Management, you’ll help shape the future of Frontline Operations and the capability that underpins its success. You will lead the workforce, investment and performance strategies that enable trusted services, strengthen compliance outcomes and maintain confidence in Australia's tax, superannuation and registry systems.
Frontline Operations is operating in a rapidly evolving service delivery and compliance environment, shaped by changing taxpayer expectations, emerging technologies and increasing complexity. You will play a pivotal role in preparing our people, services and compliance approaches for the future, leading strategic improvements across workforce capability, digitally enabled service delivery, governance, resource investment and organisational performance.
Through your leadership, Frontline Operations will remain agile, resilient and equipped to deliver the outcomes envisioned in the ATO Strategy. Success in this role requires exceptional strategic judgement, enterprise leadership and the ability to lead through complexity and change.
You will translate enterprise priorities into practical delivery, build capability at scale and foster trusted partnerships across the ATO, broader APS and external stakeholders. Leading large and diverse teams, you will create the conditions for innovation, high performance and continuous improvement, positioning Frontline Operations to respond confidently to future challenges while delivering lasting value for the Australian community.
The Australian Taxation Office is recognised by the Australian Disability Network as a Disability Confident Recruiter employer. This status is an annual achievement and valid for 12 months from the date of issue.
The ATO is committed to ensuring digital accessibility for everyone. We are working towards improving the user experience and applying the relevant accessibility standards. If you require this information in an alternate format, email us at ATORecruitment@ato.gov.au or call 13 15 50 with details of your request and your preferred method of contact.
Deputy Commissioner, Frontline Resource Management in Canberra employer: Australian Taxation Office
As a Senior Lawyer in our Office of General Counsel, you will thrive in a dynamic and inclusive work environment that values diversity and fosters professional growth. With opportunities for mentorship and leadership, you will play a crucial role in shaping legal strategies while enjoying the benefits of working in vibrant cities like Adelaide, Brisbane, Canberra, Melbourne, or Sydney. Our commitment to employee development and well-being makes us an exceptional employer for those seeking meaningful and rewarding careers in law.
Contact Details:
Australian Taxation Office Recruitment Team
