IT Services Officer in Brisbane

IT Services Officer in Brisbane

Brisbane Full-Time 69300 - 84700 $ / year (est.) On-site
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At a Glance

  • Tasks: Join us to enhance IT services and solve real-world tech challenges.
  • Company: Inclusive organisation committed to diversity and disability employment.
  • Benefits: Flexible work options, supportive environment, and career development opportunities.
  • Other info: Roles available in multiple cities with a focus on teamwork and innovation.
  • Why this job: Make a difference in the public service while growing your IT skills.
  • Qualifications: Experience in IT service management and a passion for problem-solving.

The predicted salary is between 69300 - 84700 $ per year.

This vacancy is an Affirmative Measure and is only open to people with disability.

This measure is designed to address the under-representation of people with disability in the Australian Public Service.

We are seeking IT Services Officers to join our Enterprise Solutions and Technology area.

As an APS 5 IT Services Officer, you will contribute to the delivery, operation and continuous improvement of IT services across the organisation.

Working under limited direction across a range of IT Service Management activities, you’ll analyse information, manage competing priorities, investigate service delivery issues and contribute to solutions that support business outcomes.

You will engage with business stakeholders, technical specialists, service providers and project teams to support effective and reliable IT services.

Using sound judgement and a customer-focused approach, you’ll identify and assess risks, assist in resolving moderately complex issues and escalate matters where appropriate.

You will also contribute to operational procedures, knowledge management, performance reporting and service improvement activities.

You may provide advice and recommendations to support informed decision-making, effective governance and improved service delivery outcomes.

These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Brisbane CBD, Canberra, Melbourne CBD, Newcastle, Sydney CBD or Townsville.

We embrace the strength of diversity – through our people and the perspectives they bring.

We are committed to inclusive recruitment practices and encourage applications from individuals from all backgrounds.

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IT Services Officer in Brisbane employer: Australian Taxation Office

As a Senior Lawyer in our Office of General Counsel, you will thrive in a dynamic and inclusive work environment that values diversity and fosters professional growth. With opportunities for mentorship and leadership, you will play a crucial role in shaping legal strategies while enjoying the benefits of working in vibrant cities like Adelaide, Brisbane, Canberra, Melbourne, or Sydney. Our commitment to employee development and well-being makes us an exceptional employer for those seeking meaningful and rewarding careers in law.

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Contact Details:

Australian Taxation Office Recruitment Team

We think you need these skills to ace IT Services Officer in Brisbane

IT Service Management
Analytical Skills
Problem-Solving Skills
Customer-Focused Approach
Risk Assessment
Stakeholder Engagement
Performance Reporting