ASIO in Melbourne is seeking Customer Engagement Officers at AE4–AE6 levels to support the TS-PA Vetting Authority. You will respond to inquiries by phone and written channels, track interactions, and build trusted relationships with customers and sponsoring agencies to deliver a high standard of service.
Successful candidates will mentor juniors, contribute to process design, manage complex enquiries, and help shape future customer service delivery while upholding strict security and
Customer Experience Lead – Vetting Authority in Melbourne employer: Australian Security Intelligence Organisation
The Australian Security Intelligence Organisation (ASIO) is an exceptional employer, offering a unique opportunity to contribute to national security while fostering a diverse and inclusive work environment in Canberra. With competitive salaries, generous superannuation contributions, and flexible working arrangements, ASIO prioritises employee wellbeing and professional growth through study assistance and access to various diversity networks. Join a team where your skills are valued, and you can make a meaningful impact every day.
Contact Details:
Australian Security Intelligence Organisation Recruitment Team
