Information Management Traineeship in Canberra

The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. ASIO's people are ordinary Australians but they do extraordinary things – they are our most important asset. To be successful, we need talented people who are highly capable, dedicated, adaptable and resilient. We seek to reflect the community we protect. ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

The opportunity ASIO is offering an exciting opportunity to join our Information Management (IM) Traineeship which is undertaken over a period of two years. As a trainee, you will complete a Certificate IV in Business (Records and Information Management) as well as receiving on the job training in information management policies, practices and systems. ASIO will pay for your training and provide you with a mentor who will offer support and guidance throughout your traineeship. A merit pool may be created to fill future vacancies which have the same or similar requirements to this position. This merit pool will be valid for up to 18 months.

Responsibilities As an IM trainee in ASIO, you will undertake work placements primarily in our Data and Information Management directorate within our Technology and Data division. Some of your responsibilities will include:

• Facilitate the management of ASIO's incoming electronic correspondence and document distribution.
• Facilitate the management of ASIO's incoming and outgoing physical correspondence and courier services.
• Use tools and technologies to create, organise, store, retrieve, share, preserve and destroy information and data in accordance with organisational policies and procedures.
• Manage user permissions and privileges and classify information appropriately.
• Assist others to follow appropriate information and data management behaviours.
• Follow information and data management procedures to meet legislative requirements.

You may also undertake a work placement in an area responsible for delivering and supporting technology for ASIO, including:

• Providing first point of contact Information and Communication Technology (ICT) support and customer service.
• Supporting our project managers and business analysts to develop new technology capabilities for the Organisation.

You will learn:

• How to manage the full lifecycle of information
• How to communicate and plan in a work environment
• How to use numerous ASIO information systems.

What you will bring We are seeking candidates with the following attributes:

• Commitment to professional development
• Integrity
• Problem solving
• Resilience
• Teamwork

We are seeking candidates with the following capabilities:

• The ability to work collaboratively
• The capacity to think critically and laterally in solving problems
• The flexibility to adapt to emerging issues, events and environments
• Personal qualities that exemplify ASIO's values and expected behaviour
• Strong attention to detail

What we offer you ASIO provides a number of benefits to its staff including:

• A competitive salary, including a 7.5% allowance for maintaining a TOP SECRET-Privileged Access security clearance.
• Employer superannuation contributions of 15.4%.
• A variety of leave options in addition to the standard 4 weeks annual leave, including stand down between Christmas and New Year.
• Flexible working arrangements.
• Study assistance, including financial support and study leave for tertiary education.
• Access to 7 staff-led diversity and inclusion networks.
• Access to an Employee Assistance Program (EAP).

To be eligible to work at ASIO, you must be:

• 18 years of age at time of application
• An Australian citizen
• Assessed as suitable to hold and maintain a TOP SECRET-Privileged Access (TS-PA) security clearance.

Location We advertise positions nationally to reach the broadest audience. Please refer to the above location before applying.

Reasonable adjustments Please let us know if you require any additional assistance or reasonable adjustments during any stage of the recruitment process in order to fully participate in the recruitment process or the workplace.

The recruitment selection process – timeframes Our selection process is rigorous and extensive. All employment decisions and selection processes at ASIO are based on merit principles and candidates must be prepared to undergo various selection stages. The stages may include application assessment, eligibility checks, online testing, skills-based assessment and interview. We ask all applicants for their patience throughout the process.

Employment conditions Employment is under the Australian Security Intelligence Organisation Act 1979. Conditions of service are similar to those applying in the Australian Public Service. We recognise entitlements accrued under the Public Service Act 1999 and provide for continuation of superannuation under the Commonwealth schemes. Salary packaging arrangements are also available.

Australian Workplace Equality Index ASIO has achieved the Australian Workplace Equality Index (AWEI) Gold Standard in 2024, 2025 and 2026, recognising ASIO's inclusion work and positive culture. ASIO was the first Australian intelligence agency to achieve this status.