Manager, Delivery Tooling and Ways of Working in Sydney

Australian Securities Exchange – Sydney NSW

ASX: Powering Australia's financial markets

Why join the ASX? When you join ASX, you're joining a company with a strong purpose - to power a stronger economic future by enabling a fair and dynamic marketplace for all. In your new role, you'll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

We are more than a securities exchange! The ASX team brings together talented people from a diverse range of disciplines. We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance. We're proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture.

Key purpose of the role:

• Lead the overall uplift of enterprise delivery ways of working and tooling adoption, to enable scalable and efficient delivery across ASX.
• The role will shape fit-for-purpose delivery pathways and sustainable practices that keep pace with evolving business needs, while balancing enterprise standardisation with appropriate flexibility for different delivery contexts.
• Working closely with leaders, delivery teams and consultants, the role will be hands-on in designing, building, configuring and supporting practical tooling-enabled processes, embedding delivery routines and controls while uplifting delivery capability across ASX.

Your Team:

The Enterprise Customer & Operations team (EC&O) enables ASX to run better. This is through improving customer experiences and interactions, delivering simplified processes and services, integrated delivery planning and capability, and driving consistency of standards. The Enterprise Enablement team within EC&O is responsible for providing enterprise capabilities and frameworks, that enable and govern change, transformation, delivery, strategy execution, and data management.

Your responsibilities:

• Drive consistent delivery ways of working at scale by reviewing, defining and embedding standard processes, governance controls, workflows and practices that improve visibility, alignment and delivery outcomes, aligned with ASX Delivery policy.
• Optimise, design, build and configure Atlassian suite (Jira, JPD, Confluence etc) while engaging with Technology, business teams and consulting partners, to connect strategic planning, portfolio management, delivery execution, and reporting across the organisation.
• Assess existing Atlassian suite usage across ASX, measure system adoption and support Senior Manager to maximise the value of Atlassian investments, identify opportunities to extend usage while also keeping alignment with Atlassian roadmap.
• Manage the capability uplift for leaders and delivery practitioners by coaching them on delivery ways of working and tooling capability to drive adoption through practical behaviours, routines, controls and decision-making disciplines.
• On a periodic basis, gather stakeholder feedback, assess current delivery practices and pathways while maintaining the roadmap of Continuous Improvement opportunities to simplify, standardise or adapt ways of working.
• Embed sustainable ASX Delivery Framework (ADF) and tooling-enabled controls that support efficient and safe delivery.
• Enable efficient, evidence-based delivery processes by leveraging tooling, data and AI to measure efficiency, reduce manual effort to pursue operational excellence while considering adoption insights and reviewing data quality.
• Partner with delivery teams, EPMO and the overall delivery community to support adoption, enablement and capability uplift across delivery pathways to improve transparency and strengthen delivery governance and strategy execution.
• Engage leaders and cross-divisional stakeholders to build understanding, commitment and buy-in to improve delivery ways of working and tooling-enabled practices.
• Contribute to a collaborative EE culture by role modelling ASX values and actively breaking down silos, including collaboration across all streams of the ADF transformation and EPMO, going beyond immediate responsibilities to improve ADF ways of working, controls and practices.
• Actively contribute to the continuous improvement of controls, processes, practices and outcomes within EE.
• Work across teams and divisions to share knowledge, resolve issues and improve end-to-end enterprise outcomes.
• Provide hands-on leadership, coaching and guidance to senior stakeholders, team members and practitioners, supporting capability uplift, effective adoption and ongoing evolution of delivery ways of working.
• Prepare high-quality Executive and governance papers, briefings and updates, tailored to audience and governance needs.
• Engage with Enterprise Customer & Operations and cross divisional peers to support delivery, coordination and execution outcomes.
• Undertake other activities reasonably required to support the effective operation of the EE function.

Your experience and qualifications:

• Must have: Experience leading enterprise delivery practice, ways of working or tooling-enabled transformation rollouts at scale using traditional or Agile methodologies.
• In-depth understanding and hands on experience of Atlassian suite, specifically Team Collection (Jira, Confluence, Rovo agents etc).
• Relevant certification or training in Agile delivery (preferably at Scale) or Tooling implementation.
• Strong stakeholder engagement, facilitation and influencing skills.
• Experience working with external consulting or delivery partners.

• Nice to have: Experience with ways of working with continuous delivery and persistent teams.
• Experience with Atlassian Strategy Collection, Project Portfolio Management (PPM) tools.
• Background in large, complex or regulated organisations.

We make hiring decisions based on your skills, capabilities and experience, and how you'll help us to live our values. We encourage you to apply even if you don't meet all the criteria of this role. If you need any adjustments during the application or interview process to help you present your best self, please let us know.

At ASX Group, our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time, we encourage you to apply if you are interested in part-time or other flexible working arrangements.

To be considered for this position, candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.