At a Glance
- Tasks: Help members navigate their super and resolve enquiries through voice and digital channels.
- Company: Join the Australian Retirement Trust, a leader in member solutions.
- Benefits: Enjoy hybrid work, 14% superannuation, and a supportive team environment.
- Other info: Be part of a dynamic team focused on continuous improvement.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
Australian Retirement Trust in Brisbane is seeking a permanent Call Centre Representative (Member Solutions Consultant).
You will deliver high-quality interactions across voice and digital channels while helping members navigate their super and resolve enquiries with confidence.
You’ll join our Member Services team, take ownership of complex enquiries, escalate when needed, and contribute to continuous improvement while keeping accurate records and complying with regulatory requirements.
#J-18808-Ljbffr
Member Solutions Consultant – Hybrid in Brisbane employer: Australian Retirement Trust
At Australian Retirement Trust, we pride ourselves on being an exceptional employer that values inclusivity and personal growth. As a Customer Listening Lead in Brisbane, you'll enjoy a supportive work culture with access to excellent training and development opportunities, alongside a competitive 14% superannuation contribution. Our purpose-built office facilities and flexible work arrangements ensure you can thrive both personally and professionally while making a meaningful impact on our members' financial futures.
Contact Details:
Australian Retirement Trust Recruitment Team
