About us
Australian Red Cross is part of the world's largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia, especially those affected by bushfire, flood and other disasters.
Every in-store purchase supportsour Australian Red Crossteams to help people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific.
About the role
As a Store Manager with Australian Red Cross, you'll lead the strategic and day-to-day operations of a community focused retail store. Your work centres on driving sales performance, elevating the customer experience, and ensuring the store is a welcoming, well run environment. With support from the Area Manager, you'll analyse business strategies, and champion Red Cross values through exceptional service and community engagement.
You'll also play a pivotal role in building, coaching and inspiring a diverse team of staff and volunteers. From fostering an inclusive, collaborative culture to ensuring operational excellence across merchandising, donation flow, compliance and workforce development, you'll create a space where people feel supported, customers feel valued, and the shop thrives as a positive presence in the local community.
- Permanent part-time position (28 hours / week)
- Flexible availability required; Weekend work essential
What you will bring
- Proven ability to drive revenue and meet financial targets
- Experience coaching, mentoring and motivating staff and volunteers
- Ability to build cooperative, respectful and diverse team environments
- Confidence managing stock flow, merchandising, and store administration
- Commitment to delivering high quality service
- Ability to maintain appealing, on-brand store presentation
- Understanding of brands, styles, and customer preferences
- A proactive, solutions focused approach to challenges
- Understanding of WHS, policy adherence and loss prevention obligations
Benefits that act for you, while you act for humanity
Financial wellbeing: Access salary packaging benefits via Maxxia, up to $15,900 for living expenses and $2,650 for meals and entertainment, helping maximise your take-home pay. (That's up to $18,550 accessible pre-tax!)
Health & Wellbeing: Free flu vaccinations, access to the Headspace wellbeing app, and EAP Services via Converge International. Employee discounts available for: First Aid and Mental Health Courses, fitness memberships with Fitness Passport, and health services with Bupa and Medibank.
Career development: Ongoing learning, training, and professional development opportunities
Work/life flexibility: You can access a paid 'Me' day just for you in addition to a wide range of other paid leave options.
Further information
This role is covered by the General Retail Industry Award 2020, Level 6. Salary from $61,473.36 FTE (pro-rata for part-time) + superannuation, and access to salary packaging.
Applications close: Friday, 13 November 2026
Job Ref # 13894
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Store Manager - Tamworth employer: Australian Red Cross
The Australian Red Cross is an exceptional employer, offering a unique opportunity to make a meaningful impact in the community while working in a supportive and flexible environment. With a strong focus on employee wellbeing, career development, and collaboration, you will thrive in a culture that values diversity and innovation, all while contributing to vital humanitarian efforts in Greater Melbourne. Join us to not only advance your career but also to act for humanity in times of vulnerability.
