At a Glance
- Tasks: Be the friendly face of Red Cross, helping customers and leading volunteers.
- Company: Join the Australian Red Cross, a trusted humanitarian organisation.
- Benefits: Enjoy salary packaging, health perks, discounts, and flexible work options.
- Other info: Part-time role with opportunities for career development and personal growth.
- Why this job: Make a real difference while gaining valuable retail experience.
- Qualifications: Retail or customer service experience and strong communication skills.
The predicted salary is between 28.89 - 28.89 $ per hour.
Permanent part-time role (12.6 hours / week) based on High Street. Flexible availability required; Weekend work essential.
About us
Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia, especially those affected by bushfire, flood and other disasters. Every in-store purchase supports our Australian Red Cross teams to help people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific.
About the role
Bring your enthusiasm for helping people to one of Australia’s most trusted organisations. As a Shop Assistant, you’ll be the friendly face that welcomes customers, leads volunteers, and helps create a warm, inclusive environment in your local Red Cross Store. In this hands-on role, you’ll support the day-to-day running of the store by delivering excellent customer service, maintaining visual merchandising standards, and assisting with donations. You’ll work closely with the Shop Manager and lead volunteers to ensure the store is safe, organised, and ready for trade each day.
What you will bring
- Experience in retail, sales, or customer facing service roles
- Strong communication and interpersonal skills
- A friendly, customer focused approach and genuine interest in helping others
- Good presentation and visual merchandising skills
- Awareness of fashion trends and brands
- Reliability, punctuality, and the ability to work effectively as part of a team
- Knowledge of WHS guidelines and hazards
Benefits that act for you, while you act for humanity
- Financial wellbeing: Access salary packaging benefits via Maxxia, up to $15,900 for living expenses and $2,650 for meals and entertainment, helping maximise your take-home pay. (That’s up to $18,550 accessible pre-tax!)
- Health & Wellbeing: Free flu vaccinations, access to the Headspace wellbeing app, and EAP Services via Converge International.
- Employee discounts available for: First Aid and Mental Health Courses, fitness memberships with Fitness Passport, and health services with Bupa and Medibank.
- Career development: Ongoing learning, training, and professional development opportunities
- Work/life flexibility: You can access a paid ‘Me’ day just for you in addition to a wide range of other paid leave options.
Further information
This role is covered by the General Retail Industry Award 2020, Level 3. Pay from $28.89 / hour + superannuation, with access to salary packaging.
Applications close: Tuesday, 10 November 2026
Job Ref # 13930
Store Assistant – Fremantle employer: Australian Red Cross
The Australian Red Cross is an exceptional employer, offering a unique opportunity to make a meaningful impact in the community while working in a supportive and flexible environment. With a strong focus on employee wellbeing, career development, and collaboration, you will thrive in a culture that values diversity and innovation, all while contributing to vital humanitarian efforts in Greater Melbourne. Join us to not only advance your career but also to act for humanity in times of vulnerability.
