The Australian Prostate Centre (APC) is a dedicated medical facility located in Melbourne's medical precinct. As a not-for-profit organisation, our focus is on providing top-quality care for prostate cancer, urological conditions, and men's health.
Our North Melbourne clinic brings treatment, research, education, and patient support together under one roof. Learn more about our .
About the Role
We are looking for a reliable, compassionate, and organised Medical Receptionist to join our front-of-house team.
APC is a busy clinic supporting urologists, radiation oncologists, medical oncologists, endocrinologists, nurses, and allied health staff. As the first point of contact for our patients, you will play a crucial role in creating a welcoming environment while keeping daily clinic operations running smoothly.
Key Responsibilities
- Welcoming patients on arrival and handling phone enquiries warmly and efficiently.
- Managing appointment schedules, processing patient payments, and submitting Medicare claims.
- Preparing patient quotes and maintaining accurate electronic records and scanning.
- Assisting our doctors and clinical team with day-to-day administrative support.
- Communicating effectively with referring GPs and specialist rooms.
- Assisting with general admin tasks as directed by the clinic management team.
- Maintaining strict privacy and confidentiality standards for all patient records.
- Working knowledge of Medicare billing.
- A genuine interest in supporting patients through their healthcare journeys.
What We Are Looking For
- Medical Admin Experience: Previous experience working in a specialist clinic or allied health practice.
- Organisational Skills: The ability to stay calm and structured when front-desk demands build up.
- Tech Capabilities: Comfortable using medical software and computer systems with strong attention to detail.
- Patient-Centred Communication: A warm, empathetic, and professional phone and face-to-face manner.
- Work Ethic & Confidentiality: Reliable, punctual, and committed to patient privacy.
- Team Attitude: Willing to help out where needed and work well alongside colleagues and clinical staff.
What We Offer
- Competitive Salary:Access to salary packaging benefits to increase your take-home pay.
- Convenient Location:Close to public transport options in the North Melbourne medical precinct.
- Professional Environment:Work alongside leading specialists in a supportive clinical environment.
- Positive Team Culture:A supportive, inclusive environment focused on staff well-being.
Enquiries: Contact Olivia O'Carroll, Practice Manager, at (03) 8373 7*** or via email at ***************@apcr.org.au.
Closing Date: 24th August 2026 (seeking early September start).
Please note: Only shortlisted candidates will be contacted.
Contact Details:
Australian Prostate Centre Recruitment Team
