Service Design Lead: Strategy & Experience in Sydney

Service Design Lead: Strategy & Experience in Sydney

Sydney Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to shape design strategy and enhance customer experiences across payments and identity.
  • Company: Join Australian Payments Plus, a leader in the payments industry.
  • Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
  • Other info: Be part of a multidisciplinary team focused on innovation and excellence.
  • Why this job: Make a real impact by driving customer-centric design in a dynamic environment.
  • Qualifications: Extensive design leadership experience and strong systems thinking skills.

The predicted salary is between 63000 - 77000 $ per year.

Australian Payments Plus is seeking a Service Design Lead to shape design strategy and governance across products and services.

You will lead a multidisciplinary team, set standards and drive customer-centric outcomes spanning payments, identity and fraud.

The role requires extensive experience in design leadership within regulated ecosystems, plus a strong grasp of systems thinking and end-to-end service design.

Service Design Lead: Strategy & Experience in Sydney employer: Australian Payments Plus

At AP+, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Data Architect, you'll not only have the opportunity to shape the future of Australia's payments ecosystem but also enjoy a flexible work environment that values personal growth, creativity, and teamwork. With a commitment to leading with heart and learning for tomorrow, AP+ offers a unique chance to make a meaningful impact while building lasting relationships within a supportive team.

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Contact Details:

Australian Payments Plus Recruitment Team

We think you need these skills to ace Service Design Lead: Strategy & Experience in Sydney

Design Leadership
Customer-Centric Design
Systems Thinking
End-to-End Service Design
Governance in Design
Multidisciplinary Team Leadership
Regulated Ecosystem Experience