Australian Military Bank is seeking a part-time Complaints Officer (20 hours) to support the Complaints Manager in managing member complaints from initial assessment to resolution. You will communicate with members, gather information, and document interactions in our Risk & Compliance system.
The role requires attention to detail, empathy, and the ability to work independently with escalation when needed. Flexibility in start/finish times and location is welcomed, with a preference for five
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Part-Time Complaints & Dispute Specialist in Sydney employer: Australian Military Bank Ltd
Australian Military Bank is an exceptional employer that prioritises its members and fosters a collaborative work culture. With a strong focus on employee growth, you will have the opportunity to engage in strategic product initiatives while enjoying a range of benefits such as staff banking discounts, generous leave options, and professional development opportunities. Located in a supportive environment, this role allows you to make a meaningful impact while working alongside dedicated professionals committed to achieving financial goals for our members.
Contact Details:
Australian Military Bank Ltd Recruitment Team
