At a Glance
- Tasks: Analyse customer data and develop strategies to enhance satisfaction across services.
- Company: Government health department in Canberra focused on improving customer experience.
- Benefits: Competitive salary, job stability, and the chance to make a difference in the community.
- Other info: Opportunity to work in a supportive environment with career advancement potential.
- Why this job: Join a mission-driven team and help shape customer-centric services for better health outcomes.
- Qualifications: Strong communication skills and experience in stakeholder management.
The predicted salary is between 72000 - 88000 $ per year.
A government health department in Canberra is looking for an APS Level 5 individual to enhance customer experience.
This role requires analyzing customer data and developing strategies to improve satisfaction across multiple service providers.
Ideal candidates will exhibit strong stakeholder management and communication skills, ensuring a consistent service experience meets customer expectations.
If you're passionate about customer-centric service, this opportunity may be just for you.
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Customer Experience Analyst: Data-Driven UX & Accessibility in Canberra employer: Australian Government Department of Health, Disability and Ageing
Join a forward-thinking government health department in Canberra, where your role as a Customer Experience Analyst will directly impact the lives of citizens. We pride ourselves on fostering a collaborative work culture that values innovation and inclusivity, offering ample opportunities for professional growth and development. With a commitment to enhancing customer satisfaction, you'll be part of a team dedicated to making a meaningful difference in the community.
Contact Details:
Australian Government Department of Health, Disability and Ageing Recruitment Team
