Australian Financial Complaints Authority (AFCA) is seeking a Senior Ombudsman for the Banking & Finance team. The role leads a team of Ombudsman and Adjudicators, delivering fair, independent decisions on disputes between financial firms and consumers.
You will coach staff, shape policy and contribute to AFCA's strategic objectives. You will bring senior legal qualifications and extensive banking/finance experience, with an ability to influence industry standards and engage with regulators and
Senior Ombudsman — Banking & Finance Leadership & Impact in Sydney employer: Australian Financial Complaints Authority
At the Australian Financial Complaints Authority (AFCA), we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Melbourne. Our commitment to employee growth is reflected in our flexible work options, thoughtful benefits, and opportunities for professional development, all while championing fairness and positive change in consumer protection. Join us to make a meaningful impact in a diverse culture that values every voice and prioritises work-life balance.
Contact Details:
Australian Financial Complaints Authority Recruitment Team
