Senior Ombudsman, Banking & Finance in Sydney

Senior Ombudsman, Banking & Finance in Sydney

Sydney Full-Time 135000 - 165000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead complex banking and finance disputes, shaping policy and driving fair outcomes.
  • Company: Join the Australian Financial Complaints Authority (AFCA) in Sydney.
  • Benefits: Competitive salary, professional development, and the chance to influence industry standards.
  • Other info: Opportunity to mentor others and build relationships with key stakeholders.
  • Why this job: Make a real difference in Australians' financial wellbeing and drive positive change.
  • Qualifications: Strong judgement, strategic thinking, and experience in dispute resolution.

The predicted salary is between 135000 - 165000 $ per year.

Australian Financial Complaints Authority (AFCA) in Sydney seeks an Ombudsman, Banking & Finance to lead complex disputes with independence and judgement.

You will set strategic direction, mentor adjudicators and influence industry standards while upholding AFCA's rules and applicable law.

In this senior role you will build relationships with regulators and stakeholders, shape policy, and drive positive systemic change for Australians’ financial wellbeing.

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Senior Ombudsman, Banking & Finance in Sydney employer: Australian Financial Complaints Authority

At the Australian Financial Complaints Authority (AFCA), we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Melbourne. Our commitment to employee growth is reflected in our flexible work options, thoughtful benefits, and opportunities for professional development, all while championing fairness and positive change in consumer protection. Join us to make a meaningful impact in a diverse culture that values every voice and prioritises work-life balance.

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Contact Details:

Australian Financial Complaints Authority Recruitment Team

We think you need these skills to ace Senior Ombudsman, Banking & Finance in Sydney

Leadership
Judgement
Strategic Direction
Mentoring
Stakeholder Engagement
Policy Development
Dispute Resolution