AFCA in Sydney is seeking an Ombudsman for Banking & Finance (Small Business & Transactions). This senior role focuses on resolving complaints across small business and banking transactions, with binding decisions when accepted.
The successful candidate will lead, coach and mentor adjudicators and case workers, contribute to industry-wide improvements, and represent AFCA in discussions with regulators and stakeholders. Board-appointed role with flexible work options.
Ombudsman, Banking & Finance — Small Business Impact in Sydney employer: Australian Financial Complaints Authority
At the Australian Financial Complaints Authority (AFCA), we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Melbourne. Our commitment to employee growth is reflected in our flexible work options, thoughtful benefits, and opportunities for professional development, all while championing fairness and positive change in consumer protection. Join us to make a meaningful impact in a diverse culture that values every voice and prioritises work-life balance.
Contact Details:
Australian Financial Complaints Authority Recruitment Team
