At a Glance
- Tasks: Lead change initiatives to enhance digital experiences for customers and employees.
- Company: Join AFCA, a leader in transforming financial services in Australia.
- Benefits: Enjoy a hybrid work model, competitive pay, and professional growth opportunities.
- Other info: 12-month contract with a focus on collaboration and innovation.
- Why this job: Make a real difference in how Australians interact with essential services.
- Qualifications: Strong leadership skills and experience in change management required.
The predicted salary is between 82800 - 101200 $ per year.
Australian Financial Complaints Authority (AFCA) is leading a major Digital Experience Program to transform how Australians interact with our services. The Change Manager will drive adoption across customers, members and employees, coordinating migration, learning and readiness activities to deliver lasting benefits.
This 12-month contract role requires strong change leadership, collaboration with Product, Technology and CX teams, and a human-centered approach to change management across hybrid.
Digital Experience Change Manager – Hybrid Work in Sydney employer: Australian Financial Complaints Authority
At the Australian Financial Complaints Authority (AFCA), we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Melbourne. Our commitment to employee growth is reflected in our flexible work options, thoughtful benefits, and opportunities for professional development, all while championing fairness and positive change in consumer protection. Join us to make a meaningful impact in a diverse culture that values every voice and prioritises work-life balance.
Contact Details:
Australian Financial Complaints Authority Recruitment Team
