Australian Financial Complaints Authority (AFCA) is seeking a Senior Dispute Resolution Specialist for Investments and Advice on a fixed-term 24-month project in Sydney CBD. You will review complex complaints, gather information, and determine core issues, applying AFCA criteria and financial planning knowledge to achieve fair outcomes.
The role requires resilience in a fast-paced environment, with hybrid working arrangements and a commitment to seeing the project through to completion.
Senior Dispute Resolution: Investments & Advice (Hybrid) employer: Australian Financial Complaints Authority
At the Australian Financial Complaints Authority (AFCA), we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Melbourne. Our commitment to employee growth is reflected in our flexible work options, thoughtful benefits, and opportunities for professional development, all while championing fairness and positive change in consumer protection. Join us to make a meaningful impact in a diverse culture that values every voice and prioritises work-life balance.
Contact Details:
Australian Financial Complaints Authority Recruitment Team
