Senior Dispute Resolution Lead, Investments & Advice Hybrid in Melbourne

Senior Dispute Resolution Lead, Investments & Advice Hybrid in Melbourne

Melbourne Full-Time On-site
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Australian Financial Complaints Authority (AFCA) in Melbourne is seeking a Senior Dispute Resolution Specialist to join the Investments and Advice team on a fixed-term, 24‐month project. The role involves reviewing complex complaints, gathering information, and applying AFCA's criteria and governing principles to resolve issues fairly.

Hybrid working with two days in the office combines collaboration with flexibility.

Senior Dispute Resolution Lead, Investments & Advice Hybrid in Melbourne employer: Australian Financial Complaints Authority

At the Australian Financial Complaints Authority (AFCA), we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Melbourne. Our commitment to employee growth is reflected in our flexible work options, thoughtful benefits, and opportunities for professional development, all while championing fairness and positive change in consumer protection. Join us to make a meaningful impact in a diverse culture that values every voice and prioritises work-life balance.

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Contact Details:

Australian Financial Complaints Authority Recruitment Team