AFCA in Australia is seeking a Dispute Resolution Specialist to help review and resolve consumer and small business complaints with fairness and efficiency.
You will gather information, apply AFCA criteria, and use negotiation and Plain English drafting to produce preliminary assessments and draft decisions. This is a not-for-profit ombudsman that values accessibility and accountability.
Dispute Resolution Expert - Fair Financial Remedies employer: Australian Financial Complaints Authority
At the Australian Financial Complaints Authority (AFCA), we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Melbourne. Our commitment to employee growth is reflected in our flexible work options, thoughtful benefits, and opportunities for professional development, all while championing fairness and positive change in consumer protection. Join us to make a meaningful impact in a diverse culture that values every voice and prioritises work-life balance.
Contact Details:
Australian Financial Complaints Authority Recruitment Team
