Systemic Issues Lead for Industry Change in Sydney

Systemic Issues Lead for Industry Change in Sydney

Sydney Full-Time 135000 - 165000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead strategy and drive transformation to tackle systemic issues in financial services.
  • Company: Join AFCA, a key player in Australia's consumer protection landscape.
  • Benefits: Competitive salary, professional development, and a chance to make a real difference.
  • Other info: Dynamic role with significant impact on the financial services sector.
  • Why this job: Shape industry change and protect consumers while building high-performing teams.
  • Qualifications: Strong leadership skills and experience in governance and consumer protection.

The predicted salary is between 135000 - 165000 $ per year.

The Australian Financial Complaints Authority (AFCA) in Sydney/Melbourne seeks an exceptional Head of Systemic Issues to shape strategy and lead a nationally significant function within Australia's consumer protection framework.

You will collaborate with the Executive General Manager and regulators, drive transformation, strengthen governance, and build high‑performing teams to identify and address systemic issues affecting consumers and the financial services sector.

Systemic Issues Lead for Industry Change in Sydney employer: Australian Financial Complaints Authority Limited

AFCA is an exceptional employer that prioritises fairness and inclusivity, offering flexible work arrangements and a supportive culture that values every voice. As a not-for-profit organisation, we provide meaningful opportunities for professional growth while making a real impact in the banking and finance sector. Our commitment to employee wellbeing is reflected in our diverse benefits, including additional leave options and a hybrid working model that fosters collaboration and balance.

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Contact Details:

Australian Financial Complaints Authority Limited Recruitment Team

We think you need these skills to ace Systemic Issues Lead for Industry Change in Sydney

Strategic Thinking
Leadership Skills
Collaboration
Governance Knowledge
Team Building
Transformation Management
Consumer Protection Knowledge