Senior Ombudsman – Investments & Advice in Sydney

Senior Ombudsman – Investments & Advice in Sydney

Sydney Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead decision-making and deliver fair outcomes in investments and advice.
  • Company: Join the Australian Financial Complaints Authority, a trusted leader in financial services.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Be part of a dynamic environment that values accountability and inclusivity.
  • Why this job: Shape strategy and drive performance while mentoring a passionate team.
  • Qualifications: Experience in financial services and strong leadership skills.

The predicted salary is between 90000 - 110000 $ per year.

The Australian Financial Complaints Authority in Sydney, NSW, seeks a Senior Ombudsman Investments and Advice to lead decision-makers and deliver fair, independent outcomes across investments and advice streams.

Reporting to the Lead Ombudsman, this 2-year board-appointed role focuses on shaping strategy, driving performance, and mentoring staff within a trusted ombudsman framework that champions accountability and inclusive leadership.

Senior Ombudsman – Investments & Advice in Sydney employer: Australian Financial Complaints Authority Limited

AFCA is an exceptional employer that prioritises fairness and inclusivity, offering flexible work arrangements and a supportive culture that values every voice. As a not-for-profit organisation, we provide meaningful opportunities for professional growth while making a real impact in the banking and finance sector. Our commitment to employee wellbeing is reflected in our diverse benefits, including additional leave options and a hybrid working model that fosters collaboration and balance.

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Contact Details:

Australian Financial Complaints Authority Limited Recruitment Team

We think you need these skills to ace Senior Ombudsman – Investments & Advice in Sydney

Leadership Skills
Strategic Thinking
Performance Management
Mentoring
Decision-Making
Conflict Resolution
Communication Skills