At a Glance
- Tasks: Lead a team to resolve insurance disputes and provide expert advice.
- Company: Join the Australian Financial Complaints Authority, a leader in financial dispute resolution.
- Benefits: Enjoy hybrid work options, competitive salary, and professional development opportunities.
- Other info: Work in a dynamic environment with a focus on collaboration and growth.
- Why this job: Make a real difference in people's lives by ensuring fair outcomes in insurance disputes.
- Qualifications: Experience in dispute resolution and strong leadership skills required.
The predicted salary is between 90000 - 110000 $ per year.
Australian Financial Complaints Authority (AFCA) in Sydney seeks a Senior Ombudsman, Insurance to lead a high-performing team of Insurance Ombudsmen.
You will provide expert advice, coaching, and ensure fair, independent decisions while shaping general insurance dispute resolution.
You will report to the Lead Ombudsman Insurance and collaborate with cross-functional teams. Hybrid work arrangements are available and applicants across Australia are welcome.
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Senior Insurance Ombudsman: Lead & Shape Dispute Resolution in Sydney employer: Australian Financial Complaints Authority Limited
AFCA is an exceptional employer that prioritises fairness and inclusivity, offering flexible work arrangements and a supportive culture that values every voice. As a not-for-profit organisation, we provide meaningful opportunities for professional growth while making a real impact in the banking and finance sector. Our commitment to employee wellbeing is reflected in our diverse benefits, including additional leave options and a hybrid working model that fosters collaboration and balance.
Contact Details:
Australian Financial Complaints Authority Limited Recruitment Team
