Australian Financial Complaints Authority (AFCA) inSydney CBD NSW is expanding the Australian Scams Ombudsman team. We are seeking a Manager, Dispute Resolution, Scams, to lead a dedicated team in resolving scam complaints with fairness, thoroughness and efficiency.
Hybrid role with three days in the office per week. You will oversee Senior Dispute Resolution Specialists, shape processes, coach staff, and collaborate with consumers and regulated entities to improve outcomes and protect
Manager, Scams Dispute Resolution — Lead Change & Protection in Sydney employer: Australian Financial Complaints Authority Limited
AFCA is an exceptional employer that prioritises fairness and inclusivity, offering flexible work arrangements and a supportive culture that values every voice. As a not-for-profit organisation, we provide meaningful opportunities for professional growth while making a real impact in the banking and finance sector. Our commitment to employee wellbeing is reflected in our diverse benefits, including additional leave options and a hybrid working model that fosters collaboration and balance.
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Australian Financial Complaints Authority Limited Recruitment Team
