At a Glance
- Tasks: Resolve insurance complaints and lead complex cases while mentoring colleagues.
- Company: Join AFCA, a leader in financial complaint resolution with a focus on fairness.
- Benefits: Enjoy hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a chance to influence policy and mentor future leaders.
- Why this job: Make a real difference in the insurance sector and shape industry standards.
- Qualifications: Legally qualified with expertise in insurance and strong communication skills.
The predicted salary is between 82800 - 101200 $ per year.
Australian Financial Complaints Authority (AFCA) is seeking a senior, legally qualified Ombudsman for Insurance to resolve complaints and lead complex cases.
You will contribute to AFCA's policy development and thought leadership while mentoring adjudicators and colleagues.
The role requires expertise across the insurance sector and strong communication with diverse stakeholders.
You will act as a trusted expert within AFCA, shaping industry behaviour and ensuring fairness in outcomes for the
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Insurance Ombudsman – Hybrid Work in Sydney employer: Australian Financial Complaints Authority Limited
AFCA is an exceptional employer that prioritises fairness and inclusivity, offering flexible work arrangements and a supportive culture that values every voice. As a not-for-profit organisation, we provide meaningful opportunities for professional growth while making a real impact in the banking and finance sector. Our commitment to employee wellbeing is reflected in our diverse benefits, including additional leave options and a hybrid working model that fosters collaboration and balance.
Contact Details:
Australian Financial Complaints Authority Limited Recruitment Team
