Australian Financial Complaints Authority (AFCA) is seeking a Digital Product Owner to shape and deliver our digital product roadmap for members and consumers. You will own key journeys, prioritise opportunities, and align customer insights with operational needs to drive better outcomes for Australians.
You’ll collaborate with Customer Experience, Technology and Operations to progress from discovery through to delivery, ensuring accessibility and inclusive design.
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Hybrid Digital Product Owner - User-Centred Experience in Melbourne employer: Australian Financial Complaints Authority Limited
AFCA is an exceptional employer that prioritises fairness and inclusivity, offering flexible work arrangements and a supportive culture that values every voice. As a not-for-profit organisation, we provide meaningful opportunities for professional growth while making a real impact in the banking and finance sector. Our commitment to employee wellbeing is reflected in our diverse benefits, including additional leave options and a hybrid working model that fosters collaboration and balance.
Contact Details:
Australian Financial Complaints Authority Limited Recruitment Team
