Rostering Coordinator in Sydney

Australian Concert & Entertainment Security – Redfern NSW ACESGroup is looking for an experienced Rostering Coordinator to join our diverse and supportive Rostering Team. If you thrive in a fast-paced environment and enjoy a challenging yet rewarding role, this is your opportunity to make an impact. Strong customer service, communication and organisational skills are key to success in this role.

Why Join Us?

• 100% Office-Based Role – Work from our conveniently located Redfern Services Support Centre, just a short walk from public transport.
• Rotating Roster – Work across a rotating roster that includes weekdays and weekends, with flexibility to cover night shifts when operationally required.
• Comprehensive Training – Our training and familiarisation process includes exposure to night-shift rostering operations to ensure you understand the requirements and challenges across our 24/7 workforce.
• Make an Impact – Play a key role in maintaining and coordinating rosters to meet operational and contractual requirements.
• Career Development – Be part of a growing company that values development and upskilling.

Key Responsibilities

• Maintain and update the rostering platform and related systems.
• Coordinate and schedule staff rosters in line with contractual and operational requirements.
• Respond to roster changes, staffing requirements and operational priorities in a timely manner.
• Liaise and build strong relationships with internal and external stakeholders.
• Provide general administrative support to the Rostering Team.

What We’re Looking For

• At least 1 year of experience in a similar rostering, scheduling or workforce coordination role.
• Strong written and verbal communication skills with a confident and professional approach.
• Ability to multitask, prioritise competing demands, work independently and contribute as part of a team.
• Excellent organisational skills with a strong focus on detail and accuracy.
• Flexibility to work across the rotating roster, including weekends, and to cover night shifts where operationally required.
• Availability to participate in night-shift training/familiarisation as part of the initial training process.
• A Security Licence is desirable but not mandatory.

What We Offer

• Career Progression – Pathways to grow within ACESGroup.
• Training & Upskilling – Access to internal training and development programs.
• Stable & Expanding Company – Join a growing team with diverse opportunities.
• Attractive Employment Conditions.

About us: ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities. Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues. At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers. ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity! ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks. ACESGroup do not accept referrals from recruitment agencies.