At a Glance
- Tasks: Join the Document Management Team to handle paperwork and customer enquiries.
- Company: Access Canberra, a vital link between government and community.
- Benefits: Inclusive work environment with opportunities for diverse talents.
- Other info: Temporary role available for up to six months with potential for future opportunities.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Attention to detail and strong communication skills are essential.
The predicted salary is between 47250 - 57750 $ per year.
The Document Management Team is at the heart of our organisation. It has a range of important functions within Access Canberra that allow all areas of the organisation to function smoothly. The team are responsible for:
- Collating, scanning, proofing and storing transactional paperwork from Access Canberra Service Centres.
- Handling enquiries over the phone and in writing.
- Providing access to records and information from Rego.act.
- Processing incoming and outgoing physical mail for Access Canberra.
- Other administrative duties, as required.
The team are committed to providing quality service; we are an important link between the government and the community and require a high degree of attention to detail in our work.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
This position does not require a pre-employment medical and does not require a Working with Vulnerable People Check. This position does not involve direct supervision of personnel.
This is a temporary position available immediately for a period of up to six months. This position is available to ACT Government officers and employees only. Selection may be based on application and referee reports only. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.
Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service. Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved.
Customer Service Officer in Canberra employer: Australian Capital Territory
As a part of the ACT Government, the CMTEDD offers a dynamic and inclusive work environment where employees are encouraged to bring their diverse perspectives and experiences to the table. With a strong commitment to employee growth, flexible working arrangements, and a focus on continuous improvement in workplace health and safety, this role as WHS Coordinator provides an excellent opportunity to make a meaningful impact while enjoying a supportive culture that values collaboration and innovation.
Contact Details:
Australian Capital Territory Recruitment Team
