At a Glance
- Tasks: Manage claims across various insurance lines while delivering exceptional customer service.
- Company: Join the ACT Insurance Authority, a supportive and inclusive team.
- Benefits: Flexible working options, potential for permanency, and a dynamic work environment.
- Other info: Opportunity for career growth and involvement in a diverse workplace.
- Why this job: Make a real impact in claims management and contribute to positive outcomes.
- Qualifications: Experience in claims management and strong interpersonal skills required.
The predicted salary is between 62100 - 75900 $ per year.
Do you have experience in delivering exceptional claims management functions in private or public sector environments? Do you have excellent customer service skills and find you thrive in an exciting, dynamic and fast-paced environment? Do you have strong interpersonal skills and enjoy a challenge? If you do, then this may be the perfect job for you!
The ACT Insurance Authority (ACTIA) is a high performing, small group of professionals that value great culture and enjoy a supportive environment. ACTIA is looking for an enthusiastic, positive and motivated individual who has a passion for claims management with a focus on achieving positive claims outcomes and broader organisational objectives to join us as a Claims Officer on a temporary basis with the possibility of extension and/or permanency.
Reporting to the Assistant Director, the Claims Officer is responsible for managing a portfolio of claims across multiple general insurance lines. We are looking for an individual who excels at exercising attention to detail and demonstrates the ability to meet tight deadlines, communicates clearly and can work closely with legal providers.
This role requires an individual who is excited to be part of a team that values diversity and practices inclusiveness in line with ACT Public Service values. We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACT Public Service (ACTPS) and the ACT community.
Notes: This is a temporary position available immediately until 31 December 2026 with the possibility of extension up to 12 months and/or permanency. A Merit Pool will be established from this selection process and will be used to fill future vacancies over the next 12 months. This position is located in a workplace designated for activity-based working (ABW). Under ABW arrangements, officers will not have a designated workstation/desk. Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and Flexispace working locations across the ACT, flexible start and finish times.
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service. Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved.
Claims Officer in Canberra employer: Australian Capital Territory
As a part of the ACT Government, the CMTEDD offers a dynamic and inclusive work environment where employees are encouraged to bring their diverse perspectives and experiences to the table. With a strong commitment to employee growth, flexible working arrangements, and a focus on continuous improvement in workplace health and safety, this role as WHS Coordinator provides an excellent opportunity to make a meaningful impact while enjoying a supportive culture that values collaboration and innovation.
Contact Details:
Australian Capital Territory Recruitment Team
