24/7 Command Centre & Service Desk Lead in Melbourne

24/7 Command Centre & Service Desk Lead in Melbourne

Melbourne Full-Time On-site
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The Australian Bureau of Meteorology seeks a seasoned IT Operations Leader to manage a 24/7 Command Centre and Service Desk, ensuring continuous monitoring, incident management, and service health across the IT environment. You will coordinate triage, escalation, and cross-functional response with resolver teams, vendors, and service providers to sustain service continuity.

You will lead workforce planning, rosters, governance, and data-driven improvements to incidents, performance, and

24/7 Command Centre & Service Desk Lead in Melbourne employer: Australian Bureau of Meteorology

As a Compliance & Risk Manager within the Observing Systems and Operations Program, you will join a dynamic team dedicated to ensuring the highest standards of compliance and risk management across Australia and the Antarctic. Our organisation fosters a collaborative work culture that prioritises employee growth through continuous learning opportunities and professional development, all while contributing to meaningful projects that impact our environment and society. Located in a vibrant area, we offer a supportive workplace that values innovation and teamwork, making it an excellent employer for those seeking a rewarding career.

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Contact Details:

Australian Bureau of Meteorology Recruitment Team