Receptionist / Vehicle Registrations in Sydney

Titan Ford Brookvale, part of Australian Automotive Group, is looking for an organised and customer-focused Receptionist / Vehicle Registrations Clerk to join our team. This is a varied full-time role combining front-of-house reception duties with vehicle registration administration, making you an important part of both our customers' first impression and the smooth day-to-day operation of the dealership.

We are looking for someone who is professional, friendly and confident dealing with customers, while also having the attention to detail and organisational skills required to manage vehicle registrations and dealership administration accurately and efficiently.

The Role

As our Receptionist / Registrations Administrator, you will be responsible for managing the dealership reception area and incoming enquiries while also coordinating the registration requirements for our new and used vehicle departments. Your responsibilities will include:

• Welcoming customers and visitors to the dealership in a professional and friendly manner
• Answering and directing incoming telephone calls
• Managing general customer enquiries and directing customers to the appropriate department
• Maintaining a professional and presentable reception area
• Assisting Sales, Service and Administration teams with general administrative duties
• Processing new and used vehicle registrations
• Preparing and checking registration documentation
• Processing registration transfers, renewals and other registration-related transactions
• Ensuring registration paperwork is completed accurately and within required timeframes
• Liaising with Sales Consultants and Managers regarding vehicle deliveries and registration requirements
• Maintaining accurate vehicle and customer information within dealership systems
• Assisting with vehicle stock administration where required
• Providing administrative support during busy periods and month-end

About You

To succeed in this role, you will be someone who enjoys dealing with people but is equally comfortable working through detailed administrative tasks. You will ideally have:

• Excellent communication and customer service skills
• A professional, friendly and confident telephone manner
• Strong organisational and time-management skills
• Excellent attention to detail and accuracy
• The ability to manage multiple priorities in a busy dealership environment
• Good computer skills and confidence learning new systems
• The ability to work effectively with different departments and team members
• A positive, proactive and reliable approach to your work
• A current Australian Driver's Licence
• Previous automotive dealership, vehicle registration or administration experience would be highly regarded.
• Experience with ERA Power, NSW vehicle registrations or dealership management systems would also be advantageous; however, training will be provided to the right candidate.

What We Offer

A full-time position at Titan Ford Brookvale. Competitive remuneration based on experience. A friendly and supportive dealership environment. Variety across reception, registrations and dealership administration. Training and ongoing development. Career opportunities within Australian Automotive Group. The opportunity to become an important part of a busy and growing dealership team.

Applicants with previous automotive dealership or vehicle registration experience will be considered favourably. All applications will be treated with the strictest confidentiality. Only shortlisted applicants will be contacted. Australian Automotive Group is an equal opportunity employer. Applicants must be living in Australia and have the appropriate legal rights to work.