At a Glance
- Tasks: Lead a team to ensure vehicles are cleaned and ready for customers.
- Company: Join Avis Budget Group, a global leader in mobility solutions.
- Benefits: Competitive pay, 5 weeks annual leave, and employee discounts.
- Other info: Enjoy a supportive culture with opportunities for growth and development.
- Why this job: Step into a leadership role and make a real impact in customer service.
- Qualifications: Experience leading teams and a valid driver's licence required.
The predicted salary is between 58500 - 77000 $ per year.
We have an opportunity for what we call a Lead Vehicle Service Agent to guide our team of Vehicle Service Agents and ensure we are delivering a superior service to our customers.
Cairns Airport, QLD location
Competitive Hourly Rate + Loadings + Bonuses
Fulltime Permanent role (38h/w)
5 Weeks of Annual Leave
Training provided to help you achieve your goals & reach your potential
Supportive, friendly, and caring culture
Large, stable global organisation
Opportunity to grow and move internally within our business
As our Car Wash Supervisor or what we call Leading Hand you will be responsible for leading a small team of Vehicle Service Agents and ensuring that vehicles are clean and ready to deliver to the customer in a timely manner.
Duties and Responsibilities
- Supervise a small team to ensure vehicles are washed and cleaned following processes and to required standard, providing coaching to team as required.
- Liaise with Duty Managers to discuss and organise fleet, staff and general shift requirements.
- Conduct regular checks and communicate with Return Agents to monitor check in volumes and rental bay levels.
- Clean interior and exterior of vehicles according to quality standards.
- General tasks that support the efficient running of the wash bay area and fleet management onsite.
- Assisting customers with inquiries, concerns and requests in a positive and friendly manner where required.
Skills & Experience
- Hold a full and valid driver's licence, with the ability to drive both manual and automatic vehicles in a range of sizes.
- Have some experience leading small teams.
- Enjoy working in a team environment, however you will be self-directed and able to work independently when required.
- Be passionate about delivering an exceptional product to our customers.
- Value quality workmanship and take pride in each vehicle you deliver.
- Demonstrate initiative by continually looking for your next task without being asked.
- Possess basic computer skills and the aptitude to learn administrative tasks.
Benefits and Perks
- Competitive Rate & Loadings (average annual earnings $65-70k) + performance Bonuses.
- 5 Weeks of Annual Leave.
- Employee discounts on car rental across Avis Budget Group.
- Full training provided to help you achieve your goals & reach your potential.
- Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options.
- Access to discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more.
- Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing.
Supervisor - Car Wash employer: Australia WTH Pty Limited
Avis Budget Group is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Mascot, New South Wales. With a competitive salary and performance-based bonuses, employees enjoy a hybrid working arrangement, access to exclusive discounts, and structured leadership development opportunities within a globally recognised organisation. Join us to build meaningful partnerships and advance your career in a supportive environment that values your contributions and well-being.
