Customer Service & Operations Representative (Full-Time) in Brisbane

Customer Service & Operations Representative (Full-Time) in Brisbane

Brisbane Full-Time On-site
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Career Snapshot

  • Rocklea, QLD
  • Location
  • Full-Time role (38hours pw)
  • 5 Weeks of Annual Leave
  • Competitive Hourly Rate + Loadings + Bonus Structure
  • Free Staff Parking
  • Supportive, Friendly, and Inclusive Culture
  • Entry-Level Opportunity with Full Training Provided
  • Global Company with Career Growth Potential

About the Role

In this role you will be the face of our brand! You'll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.

What you'll do

  • Interact with our customers face to face, promoting the Avis Budget Group brand
  • Completing rental transactions, contracts and bookings
  • Cleaning the interior and exterior of our vehicles according to company standards
  • Inspecting vehicles for any damages that occurred during the previous rentals

What We're Looking For

  • A full and valid Australian driver's licence
  • Availability to work 38 hours per week
  • Experience in customer service, retail, hospitality, or sales is a plus
  • Ability to work in a fast-paced environment while delivering exceptional service
  • Comfortable using computer systems to manage bookings and rental information
  • Strong attention to detail and ability to follow procedures

Perks & Benefits

  • Competitive hourly rate + loadings + performance bonuses
  • 5 Weeks of Annual Leave
  • Wellbeing program including life insurance, discounted health cover & superannuation options
  • Access to discounts on retail, fitness, cinema, and more
  • Employee discounts on car rentals across Avis Budget Group
  • 24/7 Mental Health Support via Employee Assistance Program (EAP)
  • Comprehensive training to help you succeed and grow

Who We Are

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions. Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.

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Customer Service & Operations Representative (Full-Time) in Brisbane employer: Australia WTH Pty Limited

Avis Budget Group is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Mascot, New South Wales. With a competitive salary and performance-based bonuses, employees enjoy a hybrid working arrangement, access to exclusive discounts, and structured leadership development opportunities within a globally recognised organisation. Join us to build meaningful partnerships and advance your career in a supportive environment that values your contributions and well-being.

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Contact Details:

Australia WTH Pty Limited Recruitment Team