Australia Post is seeking a Service Delivery & Insights Manager to lead operational capability across testing, quality and non-production environment services in Technology. You'll bring together demand, capacity, service performance and risk insights to inform prioritisation and investment decisions.
You'll also define the operating approach, establish planning cadences, and build enterprise views of delivery health.
Head of Service Delivery & Insights (Hybrid) in Melbourne employer: Australia Post
Australia Post is an exceptional employer that fosters a culture of connection and inclusivity, allowing employees to bring their whole selves to work. With flexible working arrangements, opportunities for professional growth, and a commitment to diversity, Australia Post empowers its team members to make a meaningful impact on the Australian community while enjoying a supportive and collaborative work environment. The role of HR Operational Excellence Partner offers a unique chance to drive continuous improvement initiatives and leverage emerging technologies in a dynamic setting.