At a Glance
- Tasks: Deliver exceptional customer service and support across various banking transactions.
- Company: Join ANZ, a leader in improving financial wellbeing for communities.
- Benefits: Permanent role with competitive pay and opportunities for growth.
- Other info: Dynamic team environment with a focus on collaboration and success.
- Why this job: Make a real difference in customers' lives while building strong relationships.
- Qualifications: Passion for customer service and strong communication skills required.
The predicted salary is between 47250 - 57750 $ per year.
About Us
At ANZ, we're shaping a world where people and communities thrive. Our purpose is to improve the financial wellbeing and sustainability of our millions of customers, helping them achieve their financial goals with confidence.
About the Role
We're looking for a customer-focused and enthusiastic Banking Consultant to join our Retail Banking team. In this role, you'll help customers with their everyday banking needs, provide tailored financial solutions, and support them in using ANZ's digital banking services. You'll play an important role in creating seamless customer experiences while building strong relationships and customer advocacy.
Role Type: Permanent
Role Location: 1/123 Unley Road, SA
Work Hours: Full Time (20 hours per week)
What will your day look like?
- Deliver exceptional customer service and support across a range of banking transactions.
- Engage customers in meaningful conversations to understand their financial needs and goals.
- Promote and educate customers on ANZ's digital banking solutions.
- Help customers access products and services aligned to their needs and accreditation level.
- Work collaboratively with your team to enhance customer experiences and branch performance.
- Maintain strong compliance and risk management practices.
What will you bring?
- A passion for delivering outstanding customer service.
- Strong communication and relationship-building skills.
- Confidence using digital tools and technology.
- Ability to multitask and adapt in a fast-paced environment.
- A collaborative mindset and willingness to support team success.
- An understanding of compliance, risk, and customer care principles.
- Previous retail, customer service, or banking experience is advantageous.
Banking Consultant employer: Australia and New Zealand Banking Group Limited
At ANZ, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Our Sydney location provides a dynamic environment where you can thrive as a Software Engineer, with access to extensive resources and opportunities for professional growth. We celebrate diversity and offer flexible working arrangements, ensuring that every team member can contribute meaningfully while enjoying a fulfilling career.
Contact Details:
Australia and New Zealand Banking Group Limited Recruitment Team
