The Australian Medical Association (NSW) is the leading professional association representing medical practitioners across New South Wales. As a not-for-profit membership organisation, we advocate for the medical profession and support our members through workplace relations advice, professional services, education, advocacy and member benefits. Based in St Leonards, our office is conveniently located within walking distance of both St Leonards Train Station and the Metro.
About The Role
The Membership and Growth Manager will lead AMA (NSW)’s membership team to drive membership growth, member engagement, retention and customer service excellence. As a pivotal member of the Leadership Team, the Membership and Growth Manager will work closely with the CEO, Leadership Team and colleagues across the organisation. This is a high impact, broad and hands‑on role with the opportunity to directly contribute to the ongoing success of AMA NSW.
Why Join AMA NSW?
- Work in a high impact, strategic role driving growth
- Build strong relationships and work closely with people across all areas of the organisation
- Take ownership of Membership and drive improvements
- Make a visible impact to our members and enhance member engagement
- Join a collaborative, supportive and purpose driven team
Key Responsibilities
- Develop and execute the membership strategy to strengthen engagement, retention and growth while ensuring members receive a consistent, high-value experience.
- Proactively drive membership growth to meet AMA NSW targets.
- Track performance against growth, retention and member satisfaction targets, using insights to improve results.
- Lead and develop a high performing membership team fostering a culture of customer service and high performance through coaching, training and feedback
- Oversee membership operations, reporting and data quality to support informed decisions and a seamless member experience.
- Identify opportunities for growth in membership, partnerships and sponsorships
- Build trusted relationships with members, stakeholders and partners, representing AMA NSW
About You
- Driven, self‑motivated and results focused with a demonstrated track record of meeting growth targets
- A strategic thinker with a commercial mindset and the ability to identify and develop growth opportunities
- Enjoy engaging with people and building strong relationships within and outside the organisation
#J-18808-Ljbffr
MEMBERSHIP AND GROWTH MANAGER - AMA NSW, ST LEONARDS, NSW employer: Australasian Society of Association Executives
Local Government Professionals Australia, NSW is an exceptional employer that fosters a collaborative and purpose-driven work culture. Located in Mascot, NSW, we offer our finance officers the opportunity to engage in meaningful work that directly supports local government professionals while enjoying flexible part-time hours. With a strong commitment to professional development and ethical standards, employees can expect to grow their skills in a supportive environment that values accuracy and relationship-building.
Contact Details:
Australasian Society of Association Executives Recruitment Team
