Austin Health is seeking a Switchboard Operator to join our team on an ongoing part-time basis of 30 hours per week. You will manage incoming calls, respond to patient enquiries about access, navigation, and use of the Patient Portal, and provide clear, empathetic information to support digital experiences.
The role involves handling emergency procedures, updating the switchboard database, and contributing to a 24/7 roster while maintaining confidentiality and a supportive work environment.
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Hospital Switchboard & Front Desk Coordinator employer: Austin Health
Austin Health is an exceptional employer that prioritises employee well-being and professional development in the vibrant city of Melbourne. With a strong commitment to fostering a collaborative work culture, employees benefit from comprehensive training programs and opportunities for career advancement, making it an ideal place for those looking to make a meaningful impact in the healthcare sector.
