Group CRM & Loyalty Leader in Melbourne

Group CRM & Loyalty Leader in Melbourne

Melbourne Full-Time 81000 - 99000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead CRM strategy and shape personalised customer journeys for iconic fashion brands.
  • Company: Join a family-owned Australian fashion group with a focus on digital innovation.
  • Benefits: Enjoy hybrid work options, collaboration with senior leaders, and career development opportunities.
  • Other info: Opportunity to develop a high-performing team across multiple brands.
  • Why this job: Make a real impact on customer retention and growth in a dynamic environment.
  • Qualifications: Experience in CRM strategy and a passion for data-driven marketing.

The predicted salary is between 81000 - 99000 $ per year.

Austin Group is seeking a Group CRM & Loyalty Manager to lead CRM strategy across GAZMAN, Perri Cutten, and Cable.

You will shape personalised customer journeys, drive retention, and unlock growth by leveraging data insights and marketing automation.

Join a family-owned Australian fashion group investing in digital capability.

The role offers hybrid work options, collaboration with senior stakeholders, and a clear path to develop a high-performing CRM team across iconic brands.

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Group CRM & Loyalty Leader in Melbourne employer: Austin Group

GAZMAN offers a vibrant and supportive work culture where fashion enthusiasts can thrive. With a strong emphasis on teamwork and customer connection, employees enjoy a generous 50% discount on products, fostering both personal and professional growth in a family-driven environment. Located in Albury, this role provides the opportunity to engage with a passionate team while delivering exceptional service to customers.

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Contact Details:

Austin Group Recruitment Team

We think you need these skills to ace Group CRM & Loyalty Leader in Melbourne

CRM Strategy
Customer Journey Mapping
Data Insights
Marketing Automation
Retention Strategies
Team Leadership
Stakeholder Collaboration