At a Glance
- Tasks: Help customers find the right marine parts and keep our workshop running smoothly.
- Company: Join Aussie Marine, a well-established dealership with a passion for boating.
- Benefits: Enjoy staff discounts, ongoing training, and a supportive team environment.
- Other info: Opportunities for growth and development as the business expands.
- Why this job: Dive into the marine industry and make a real difference in customer service.
- Qualifications: Great communication skills and a knack for problem-solving are essential.
The predicted salary is between 47250 - 57750 $ per year.
This is a hands-on role suited to someone who enjoys solving problems, working with customers and technicians, and keeping a busy marine workshop and parts operation moving. You'll work with an established customer base and alongside a knowledgeable team with genuine experience in the marine industry.
Key responsibilities
- Identify, source, quote and sell parts for customers and internal workshop technicians
- Interpret parts requirements from customer descriptions, engine information and technical documentation
- Coordinate parts procurement, ordering, receival, storage and dispatch
- Support the service department with parts identification and availability
- Prepare quotations, sales orders and invoices
- Maintain accurate stock and customer records
- Liaise with suppliers and manufacturers regarding availability, pricing and technical information
- Build strong relationships with customers, suppliers and the workshop team
- Identify opportunities to improve stock management, workflow and customer service
- Work toward agreed sales and service targets while maintaining a high standard of customer care
About you
- An excellent communicator with a professional phone manner
- Confident dealing directly with customers
- Organised and able to manage competing priorities
- Mechanically minded and comfortable working with technical information
- Able to turn a customer's description of a problem into a practical parts or service solution
- Confident negotiating, recommending products and closing sales
- Well presented, reliable and accountable
- Comfortable working in a fast-paced dealership and workshop environment
- Genuinely interested in boats, outboards and the marine industry
- Previous experience in marine parts, automotive parts, mechanical service, dealerships, outboards or marine retail would be a strong advantage
About us
- Aussie Marine is an established Cairns marine dealership with a strong local customer base and a practical, hands-on approach to boating.
- A stable role within an established marine dealership
- Ongoing product and manufacturer training
- Opportunities to develop your technical and industry knowledge
- Staff discounts and employee benefits
- A supportive team environment where experience and initiative are valued
- Genuine opportunities to take on greater responsibility as the business grows
Service / Parts Interpreter – Marine Dealership in Cairns employer: Aussie Marine
Aussie Marine is an excellent employer located in Cairns, offering a stable role within a well-established marine dealership. With a supportive team environment that values experience and initiative, employees benefit from ongoing training, staff discounts, and genuine opportunities for career growth as the business expands. This hands-on role not only allows you to engage with a passionate customer base but also fosters a culture of collaboration and problem-solving in the vibrant marine industry.
