Aussie IT Jobs is seeking an IT Service Desk professional for a Melbourne-based contract role. You will handle inbound voice support, diagnose incidents, and document steps in an ITSM tool while ensuring customer-focused service.
The role covers L1 and L1.5 troubleshooting for Windows/macOS, Microsoft 365, VPN, Citrix/VDI, and store peripherals, with escalation to Tier 2/3 when needed. Prior retail/point-of-sale experience is advantageous.
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Retail IT Service Desk - Part-Time in Melbourne employer: Aussie IT Jobs
Alois Australia is an exceptional employer that fosters a collaborative and innovative work culture in the heart of Sydney. As an Adobe AEM Developer, you will not only have the opportunity to work on cutting-edge projects but also benefit from ongoing professional development and a supportive team environment that values your contributions. With a focus on employee growth and a commitment to delivering high-quality digital experiences, Alois Australia stands out as a rewarding place to advance your career.
