Symbio, part of the Aussie Broadband Group, is seeking an Assurance Specialist in Sydney to resolve technical issues across voice, data, mobile and NBN services. The role operates in a rostered support environment with weekday hours and a rotating weekend roster about once per month.
You will troubleshoot faults across NBN, Ethernet, SIP trunks/endpoints, and mobile services while collaborating with internal teams and vendors to restore services and minimise customer impact.
Telecom Assurance Specialist: Fault Resolution Pro in Sydney employer: Aussie Broadband Limited
Aussie Broadband is an exceptional employer that prioritises a vibrant and inclusive work culture, where employees are encouraged to bring their authentic selves to work. With a strong commitment to employee growth through internal training resources and generous benefits like 26 weeks of paid parental leave and discounted services, team members can thrive both personally and professionally in the heart of Morwell, Victoria. As a B Corp Certified company, Aussie Broadband not only values high social and environmental standards but also actively contributes to the community, making it a rewarding place to build a meaningful career.
