Aussie Broadband Group is looking for an Assurance Technical Support Officer to join our team in Victoria, helping customers stay connected by investigating and resolving voice and network service issues. This permanent role can be based in either our Dandenong or Traralgon office.
You will deliver frontline diagnostics, respond to requests via phone and digital channels, and work with field staff on fault resolution and installations to ensure exceptional customer outcomes.
Telco Assurance Tech Support Specialist in Dandenong employer: Aussie Broadband Limited
Aussie Broadband is an exceptional employer that prioritises a vibrant and inclusive work culture, where employees are encouraged to bring their authentic selves to work. With a strong commitment to employee growth through internal training resources and generous benefits like 26 weeks of paid parental leave and discounted services, team members can thrive both personally and professionally in the heart of Morwell, Victoria. As a B Corp Certified company, Aussie Broadband not only values high social and environmental standards but also actively contributes to the community, making it a rewarding place to build a meaningful career.
