Admin and Customer Support in Brisbane

Administration Support Officer - Aged Care at Home

Location

Mackay, Queensland

Contract

Part Time (20 hours per week)

Salary

$40.49 - $43.42 per hour (SCHADS 3) + Leave Loading + Salary Packaging

Wellways is seeking a reliable, motivated and compassionate individual to join our team in a flexible part-time role.

This position offers a great work-life balance, with hours worked between Monday and Friday and the flexibility to accommodate the needs of the successful applicant.

About this Program

Wellways offers case management and personal and valued out of home care and support services to young people within Child Safety guidelines by providing safe and homely accommodation.

The Out of Home Care program offers our young people in care the opportunity to obtain skills for life, independence and become engaged members of the community whilst in a supportive environment.

We achieve these goals together by supporting and working with our youth, their families, and the community to help them imagine and achieve better lives.

About the opportunity

As Out of Home Care program Administration Support Officer, you’ll be responsible for managing the houses rented by Wellways, ensuring that all property matters are attended to while ensuring that all properties meet legislative and licensing requirements.

Under the support and direction of the Program Manager, you will work with the team and other key stakeholders to provide administrative support in the ongoing development and effective implementation of the regional and program plans.

Key Responsibilities

• Coordinate property maintenance and repairs.
• Liaise with real estate agents, trades and service providers.
• Complete regular property inspections and compliance checks.
• Manage property damage claims and maintenance records.
• Provide administrative support, including meeting minutes and filing.
• Coordinate fleet vehicle servicing and office resources.
• Process invoices, receipts and other property-related expenses.
• Work closely with Team Leaders and the Program Manager to ensure properties and operations run smoothly.
• You will also need
• Relevant qualifications or commensurate experience in working in an administration/data entry support role.
• Experience and knowledge in providing administrative and support services.
• Current valid Driver’s License and the ability to undertake some travel.
• Satisfactory National Police Records Check.
• Current Working with Children Check and NDIS Worker Screening check.
• Child Safety and Personal History Screening Check – Wellways to supply.
• Right to Work within Australia.
• NDIS Worker Orientation Module Certificate – free online course.
• Hope and Healing Certificate - Wellways to supply course.

What we offer

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued.
• An equitable, diverse, and socially inclusive work environment.
• Salary packaging up to $15,899 enabling you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing.
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum.
• Receive 17.5% leave loading every time you take annual leave.
• Paid parental leave after 12 months of ongoing employment.
• Access for you and your family to our Employee Assistance Program.
• Applications close
• 01/11/2026

About Us

We are a leading purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year.

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

We’re committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

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