AusNet is looking for a Customer Resolutions Consultant to join their Customer and Community team. This role involves investigating difficult claims, managing escalated complaints, and ensuring compliance with EWOV deadlines. The position is based in Southbank, Victoria, and involves liaising with customers to negotiate resolutions.
The ideal candidate will possess strong communication and customer service skills, with the ability to analyse various situations effectively and utilize different IT systems. AusNet promotes an inclusive culture and encourages diverse applicants.
Energy Claims & Escalations Specialist in Melbourne employer: AusNet
AusNet is an exceptional employer that prioritises purpose and people, fostering a collaborative work culture where employees can thrive while tackling the complex challenges of the energy sector. With a strong commitment to employee growth, AusNet offers opportunities for professional development and meaningful contributions to cyber security initiatives, all within a supportive environment that values diversity and inclusion. Join us in shaping the future of energy and making a real impact in our communities.
