Job Description
Join Our Vibrant Team as a Customer Service – Car Loan Assistant!
Are you a dynamic and motivated individual ready to embark on an exciting career journey in finance? Ausloans Finance Group is on the lookout for a Customer Service – Car Loan Assistant to join our dynamic team and be the first touchpoint for our valued customers!
About Us:
At Ausloans Finance Group, we’re dedicated to delivering exceptional service and shaping a seamless customer experience. Join us in providing top-notch customer support and assisting clients with their finance applications in a vibrant, forward-thinking environment.
The Role:
As a Customer Service – Car Loan Assistant, you’ll play a pivotal role:
- Being the primary contact for customers, delivering exceptional service and support.
- Building strong rapport and relationships with clients, showing empathy and understanding.
- Ensuring accurate and detailed finance application processing.
- Maintaining meticulous records of client interactions in our database.
- Collaborating with team members for an efficient call centre operation.
What We’re Looking For:
To excel in this role, you should have:
- Previous customer service experience, ideally in a call centre setting.
- Excellent communication skills, adept at engaging with diverse clients.
- Strong interpersonal skills to forge lasting client relationships.
- Meticulous attention to detail in processing finance applications.
- Proficiency in using computer software and relevant applications.
- Ability to thrive in a team environment and contribute collaboratively.
- Flexibility in your schedule, including availability for Saturday and evening shifts.
Why Join Us:
Ausloans Finance Group provides comprehensive training and development opportunities, setting you up for success in this role. If you’re a motivated individual passionate about customer service and finance, seize this exciting opportunity to grow and thrive!
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Car Loan Assistant employer: Ausloans Finance Group
At Ausloans, we pride ourselves on being an exceptional employer that empowers our Asset Finance Brokers to thrive in a supportive and innovative environment. With uncapped earning potential, industry-leading technology, and comprehensive aggregator support, you can build your own client portfolio while enjoying the flexibility of working from home or on the go. Our commitment to your professional growth and success, combined with a strong national brand, makes Ausloans the ideal place for ambitious individuals looking to take charge of their careers in finance.
