At a Glance
- Tasks: Manage patient interactions, appointments, and billing in a friendly environment.
- Company: Join a caring medical practice focused on positive patient experiences.
- Benefits: Flexible hours, competitive pay, and supportive team culture.
- Other info: Onsite training provided at two convenient locations.
- Why this job: Be part of a dynamic team making a difference in community health.
- Qualifications: 12 months experience as a medical receptionist preferred.
CQ Medicentre Northside and CQ Medicentre Southside are two privately owned General Medical practices providing families with medical care in a warm, inclusive, and caring environment. We pride ourselves on building positive patient experiences, whilst delivering exceptional healthcare and contributing to a healthy community.
About the role
We have an exciting opportunity for an ideally experienced Medical Receptionist to join our team on a permanent part-time basis at both sites. Opening hours of the Practices are 8.00 am to 5.00 pm Monday to Friday, and Saturday 8:30 am to 12:30 pm.
Your responsibilities include:
- Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries.
- Maintenance of the Best Practice patient database.
- Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing.
- General housekeeping and upkeep of reception area and Doctors consulting rooms.
About you
You are an experienced Medical Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic, and enjoy being a part of a fun and dynamic team.
Skills & Experience:
- Minimum 12 months experience as a medical receptionist (ideal).
- Experience with Best Practice software (preferred).
- Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing.
- Comprehension of and dedication to patient confidentiality.
- Exceptional verbal communication and interpersonal skills.
- Reliable and punctual.
Why us?
- Flexibility with working hours.
- Remuneration will be variable based on experience and qualifications.
- Supportive, family-friendly and inclusive team environment.
- Two convenient Rocky central practice locations.
- Onsite training and development will be provided.
Medical Receptionist employer: Ausdocs Holdings Group
Join our Cleveland practice, where you'll find a supportive and collaborative team environment dedicated to high-quality patient-centred care. With an established South African patient community and modern facilities, this role offers you the chance to build meaningful relationships and grow your practice quickly, all while enjoying the benefits of experienced nursing and administrative support.
