At a Glance
- Tasks: Manage patient interactions, appointments, and billing in a friendly environment.
- Company: Cleveland Medical, a caring and inclusive healthcare practice.
- Benefits: Flexible hours, competitive pay, and supportive team culture.
- Other info: Onsite training provided for your professional growth.
- Why this job: Join a dynamic team and make a positive impact on patient experiences.
- Qualifications: 12 months experience as a medical receptionist preferred.
The predicted salary is between 15.3 - 18.7 $ per hour.
Cleveland Medical is a privately owned practice that provides families with high-quality primary healthcare in a warm, inclusive and caring environment. We are committed to creating positive patient experiences, delivering exceptional care and supporting a healthy community.
About the role
We have an exciting opportunity for an ideally experienced Medical Receptionist to join our team on a part-time casual basis. Opening hours of the Practices are 7.15am to 5.30pm Monday to Friday, and Saturday 7.30am to 12pm.
Your responsibilities include:
- Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments;
- Checking, processing, and managing customer accounts;
- Assisting callers with general enquiries;
- Experience in Best Practice;
- Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing;
- General housekeeping and upkeep of reception area and Doctors consulting rooms.
About you
You are an experienced Medical Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic and enjoy being a part of a fun and dynamic team.
Skills & Experience:
- Minimum 12 months experience as a medical receptionist (ideal);
- Experience with Best Practice software (preferred);
- Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing;
- Comprehension of and dedication to patient confidentiality;
- Exceptional verbal communication and interpersonal skills;
- Reliable and punctual.
Why us?
- Flexibility with working hours;
- Remuneration will be variable based on experience and qualifications;
- Supportive, family-friendly and inclusive team environment;
- Onsite training and development will be provided.
Medical Receptionist in Cleveland employer: Ausdocs Holdings Group
Join our Cleveland practice, where you'll find a supportive and collaborative team environment dedicated to high-quality patient-centred care. With an established South African patient community and modern facilities, this role offers you the chance to build meaningful relationships and grow your practice quickly, all while enjoying the benefits of experienced nursing and administrative support.
